1. General
The Auckland Museum Institute (AMI) has a statutory relationship with Auckland Museum which includes its status as a membership body. AMI partners with the Museum for the delivery and administration of the AMI Membership scheme.
1.1 In these terms and conditions:
“AMI” means Auckland Museum Institute.
“Benefit” means any special offer, discount, privilege or benefit granted to a Member on account of the type of Membership held by that Member.
“Membership” means an approved membership of Auckland Museum Institute and includes Museum Institute Life Membership, Kaitautoko members and Royal Society Fellows & Companions.
“Museum” means the Auckland War Memorial Museum situated at Domain Drive, Auckland.
“MMFWP” means a Museum Membership Friends and Whanau Pass.
'you' or ‘Member’ means the person named in the membership application form and 'we', 'us' or 'our' means Auckland Museum Institute Council.
2. Memberships
2.1 AMI members are entitled to both AMI and Museum membership benefits and are required to opt-in to access the benefits and membership services provided in compliance with New Zealand's Privacy laws.
2.2 Membership is confirmed once full payment of the Membership fee as stated in the membership application form is received by us.
2.3 Membership is valid from the date of payment, as set out in clause 2.2, until the end of the subscription period or until cancelled.
3. No Transfer or Refund of Membership
3.1 You cannot transfer your Membership to anyone else.
4. Access
4.1 Standard Museum Terms and Conditions of Entry apply in addition to these terms and conditions. A copy of these can be viewed in the Museum’s website. In the event of any conflict, the Standard Auckland Museum Terms and Conditions of Entry shall prevail.
5. Minimum Age
5.1 The minimum age for Membership is 16 years old.
6. Member Contact Information
6.1 You must always provide us or the Museum with correct contact information and advise us of any changes to that information (name, phone number(s), postal address, email address, emergency contact numbers).
6.2 All personal information that AMI and the Museum collect about you will be held by us in accordance with our Privacy Statement, a copy of which can be viewed on our websites.
6.3 We will only use personal information for purposes required for the applicable membership, including administration of your account, and for marketing purposes. We will take all reasonable precautions to protect your privacy. You have the right to access and request correction of any personal information we hold about you at any time.
6.4 Auckland Museum Institute Membership is jointly facilitated by us and the Museum. Information, including personal information, will be shared between both entities and used in accordance with both our Privacy Statement and the Auckland Museum Privacy Statement; a copy of these can be viewed on the Museum’s website.
7. Membership Benefits
7.1 Membership benefits are set out in the membership application form.
7.2 All Benefits are for personal use only and cannot be transferred, assigned, resold or used for commercial purposes or gain.
7.3 Benefits and prices are subject to change at our discretion.
7.4 Membership does not automatically entitle you to discounts on other Museum events, unless specifically stated in the membership application form.
8. Museum Membership Friends & Whānau Pass
8.1 An MMFWP is not available to Members who joined the AMI prior to 29 October 2020. A current AMI member may purchase a MMFWP provided that they have first transferred their membership to the new AMI Membership.
8.2 A MMFWP is limited to three per Member and only valid in conjunction with and for the duration of your Membership.
8.3 A MMFWP is not specific to any one person, but any friends and whānau user must be accompanied by a Member when accessing the Museum.
8.4 A MMFWP can be purchased at any time of the year by eligible members and will expire at the end of that member’s Membership term.
8.5 An MMFWP does not entitle the user of the pass to discounts in the Museum stores or cafes.
9. Auto-Renewal of Memberships
9.1 By opting into Membership auto-renewal, the purchaser agrees to their Membership being automatically renewed using the credit card details provided at the time of sign up.
9.2 An advance notice by email will be sent out 21 days prior to the expiry of the current Membership advising the Member their credit card will be debited seven days prior to their membership expiring date.
9.3 To cancel a Membership auto-renewal, the member will need to contact us in writing prior to the expiry of the Membership or within 14 days after the Membership has expired. Memberships cancelled after this period will not be refunded.
9.4 An administration fee of $20 will apply to cover administration costs for processing Membership refunds once the credit card has been debited.
10. Membership Cards
10.1 Your membership access card is for personal use only. You must present your membership card on entry to the Museum and on request by any member of our staff.
10.2 AMI Membership privileges are available only on presentation of a common current Auckland Museum Membership card.
10.3 We reserve the right to terminate your Membership if your Membership card is used by someone else or if you gain access to the Museum without using your card. You must tell us immediately if you lose or damage your card. You will be charged a replacement fee for any replacement card provided.
11. Conduct
11.1 You must comply with any rules as displayed at the Museum or on our website (including the Standard Auckland Museum Terms and Conditions of Entry) and with the instructions of our staff, and:
(a) only use any equipment or facilities at the Museum in a safe and sensible manner.
(b) be courteous, considerate and respectful of Museum staff, other members and members of the public visiting at the Museum. Unlawful, disruptive, dangerous or offensive actions will not be tolerated.
(c) not engage in any unauthorised commercial activity.
(d) not carry out any illegal acts at the Museum.
(e) comply with AMI and Museum health and safety requirements, including any instructions or directions given to you by Museum staff.
11.2 You may be required to leave the Museum immediately if you carry out any activity which the Museum considers to be dangerous, offensive or in breach of these terms and conditions or of any health and safety requirement (whether it is documented or not).
12. Termination
12.1 We may terminate your Membership as per AMI ’s Rule 13 - Termination of Membership. If for any reason whatsoever, the Council is of the view that a Member is breaching or has breached the Rules or is acting or has acted in a manner inconsistent with the purposes of AMI , or is bringing or has brought AMI or the Museum into disrepute in any way, the Council may give written notice of this to the Member (the Council’s Notice) and set in motion a formal review process for termination of membership. If within 14 days of the Member receiving the Council’s Notice, the Council is not satisfied, the Council may in its absolute discretion immediately terminate the Member’s membership. Entitlement to a refund or part refund of membership will be determined by the Council at its absolute discretion.
13. Our liability
13.1 Use of any equipment or facilities at the Museum is entirely at your own risk and you are responsible for your property when you are at the Museum. Without limiting any rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, neither the Museum, or any of its or our staff, employees or contractors are liable for any loss, damage or physical or mental injury arising out of or in connection with your use of any equipment or facilities at the Museum as a Member except to the extent that we have caused or contributed to such loss or damage.
14. Your liability
14.1 You are responsible for any damage you cause to any exhibits, equipment or facilities at the Museum, and you indemnify us and the Museum against any loss, damage or injury we or they suffer or incur from your actions at the Museum.
15. Variations to Terms and Conditions
15.1 We may amend or change these terms and conditions from time to time. Any such changes will be published on our website. We will notify you of any substantive changes to Benefits or opening hours by post, email or publication at the Museum and on our website.
15.2 If you are not happy with the change to these terms and conditions you may cancel your Membership within 20 days of publication or notification of such change.
16. Assignment
16.1 We may assign or transfer any of our rights or obligations relating to your Membership to a third party at any time.
17. Publicity
17.1 We may take general photographs or videos of the Museum or in the Museum at any time. If you appear in those photographs or videos, you agree that we may use them for marketing and promotional purposes and that you have no rights or copyright in the material. You release us, the photographer or filmmaker and each of their licensees from any and all claims and demands in connection with the material or its future use. If you would prefer not to be photographed or prefer that your photograph not be published, please let the photographer/filmmaker know or contact the Museum in advance of your visit. If you appear in a published image and object to the image being published, then please contact us.