Gift Vouchers

Simple to give, special to receive

Auckland Museum Experience Vouchers are ideal for those who value experiences over things, or for that tricky person to buy for. Vouchers can be for any $ value you choose, and are valid for three years.

Whether it's the Incredible Rooftop Tour in the summer time or Secret Museum Tour in the cooler months, a VR Journeys film screening or tickets to a special exhibition (to name just a few options!), the recipient of your gift will have plenty of choice. They may even choose to use the voucher over multiple visits.

Auckland Museum Experience Vouchers are sent via email, and you're able to include a personalised message if you'd like.

Buy a voucher

The Incredible Rooftop Tour

Frequently asked questions

+What can Auckland Museum Experience Vouchers be used for?

Auckland Museum Experience Vouchers can be used for tickets for any special exhibition, event or performance, or for General Admission (which only applies to international visitors). They can also be used to sign up to become a Museum Member.

+Is there anything an Auckland Museum Experience Voucher can't be used for?

Auckland Museum Experience Vouchers can't be used for:

Food and beverage purchases at our cafés
Products from our Hokohoko Museum Store
Parking at our underground car park
Venue Hire fees
Electronic Self-Service Lockers

We also sell online Hokohoko Museum Store vouchers.

Auckland Museum Experience Vouchers can’t be exchanged for cash.

+How long are Auckland Museum Experience Vouchers valid for?

Auckland Museum Experience Vouchers are valid for three years from the date of purchase. The email containing the voucher will advise the recipient the date they can use their voucher until.

+What will my gift recipient receive?

Auckland Museum Experience Vouchers are sent via email.

When you purchase one, you can nominate the email address that the voucher is sent to. It's up to you whether you'd like it to be sent to your email address to forward on (or print and give to them in person), or if you'd like to include the recipient's email address.

The nominated email address will receive the voucher within 15 minutes of payment. The email that's sent will let the recipient know how and where they can use their voucher.

+Does an Auckland Museum Experience Voucher need to be used in one transaction?

Auckland Museum Experience Vouchers can be used across multiple transactions, if that's what the recipient would like to do. Any remaining balance after a transaction will be held against the same gift voucher code, which can be added when making purchases online or at our tills.

+Can I include a personalised note?

Absolutely! If you choose to add a message, it will be included in the email which your gift recipient will receive (or that you forward on to them, if you choose to use your email address).

+Can I purchase multiple Auckland Museum Experience Vouchers?

Of course! At the moment, we can only process one Auckland Museum Experience Vouchers per transaction online, but you can carry out the quick and easy process as many times as you'd like.

If you're wanting to purchase multiple Auckland Museum Experience Vouchers in one transaction, this can be done onsite at our ticket desks at the Museum, or by calling our Bookings team on +64 9 306 7048.

+Is there a minimum or maximum value?

Vouchers can be for any dollar value you'd like.